Service Overview
A Collect Call is a reverse charge call where the called party, on acceptance of the call, pays the charge.
Features
Telkom now offers you the choice of making a Collect Call either with the assistance of an operator or via an automatic service.
Benefits
The Collect Call offers the following benefits:
- Collect Calls can be made from any telephone, public or private;
- The Automatic Collect Call service saves money - it costs less than the operator assisted service,
- A deliberate action is required on the part of the called party to accept an Automatic Collect Call;
- Automatic Collect Calls are quicker to establish - no lengthy queues;
- Choice of language means better communication and eliminates the possibility of operator error;
- Privacy is provided in setting up an Automatic Collect Call;
- If difficulties are experienced, the call can be diverted to the operator service;
- To accept an Automatic Collect Call the called party should have a tone dial telephone (DTMF).
- There is a fixed time limit of nine minutes to all collect calls;
