Give us a call on 10210.
Phone our technical support desk on 10210.
Phone our technical support desk on 10210, available 24 hours 7 days a week. For ADSL phone 0800 375 375.
They are the same thing. Our computers need to know who is using our service, and so each "user" (someone who makes use of our service) is given a specific name, eight letters or less in length. One of our computers keep the records, or logs, of who is connected, when, and for how long, so this name is also called the "log-in" name.
For TelkomInternet it is the same as your dialup username, without the "@telkomsa.net" i.e. everything after the "@" sign must be removed.
Phone our technical support desk on 10210, available 24 hours 7 days a week. For ADSL phone 10210.
Primary DNS: 18.104.22.168. Secondary DNS: 22.214.171.124. When setting up your dial-up connection, you need to specify your Primary Domain Name Server & Secondary Domain Name Server.
When setting up your email client (MS Outlook Express), you need to specify your incoming & outgoing mail servers. Our incoming mail server is pop3.telkomsa.net and the outgoing mail server is smtp.telkomsa.net.
10 Megabytes or 500 email messages. Your can request to have your email space increased to suite your needs. For all TelkomInternet value added services contact our Service Activation Team on 10210, apply online or email us.
Yes. Our mail server will not allow a user to send email messages to more than 25 email addresses in one session.
Contact the support desk on 10210 and request your details to be faxed or emailed to you. Please specify your operating system e.g. Windows 98 / 2000 / ME / XP or Mac OS.
Email a request to firstname.lastname@example.org to request an alias to be added to your account. Please specify your existing email account. You may also contact our Service Activation Team on 10210 telephonically, or give the technical support desk a call on 10210.
You can send an email to email@example.com or firstname.lastname@example.org to request the email forwarding facility to be added to your existing email account, at NO additional charge. Please specify the email address where your email should be forwarded to. You may also contact our technical support desk on 10210 or Service Activation Team on 10210. To remove forwarding, contact the same contract centres.
You get five aliases per email account. To order additional email aliases at R2.10 per alias, contact our Service Activation Team on 10210.
Visit the Webmail website - webmail.telkomsa.net and log on using your email username and password.
Consult our online tutorial - click here
Should you wish to be included in our automated payment facility please complete the following form.
To ensure that your payments are timorously allocated to your account, please ensure that your account number (012345678-1) is used as reference when making payment of your account, by means of direct deposit or electronic transfer methods. Note that for payments made at ABSA, the full account number without the hyphen should be used as reference (0123456781). TBIS Bank Account Number: 01017463710 Branch Code: 632005 - ABSA BANK MIDRAND
Please kindly submit your request to the following email address: email@example.com
Please ensure that your Telkom account is added to your Internet banking profile. To add Telkom to your Internet Banking profile, You need to contact your banking institution. Telkom is an approved beneficiary. Once Telkom has been added as a beneficiary on your Internet banking profile, Please ensure that your Telkom Account number located at the back of your Telkom account is used as reference when making payment to your account. The reference number is 19 digits long.
For normal over the counter payments, please click on the following link, for your nearest Telkom Shop .